1. Information We Collect
McMahon CNC Solutions may collect information that you voluntarily provide through the website, including your name, company, email address, phone number, machine or process information, support preferences and the description of your manufacturing issue.
2. How We Use Information
Information submitted through the website is used to review inquiries, respond to requests for technical support, communicate about potential services and operate or improve the website.
3. Confidential Manufacturing Information
The initial website inquiry form is not intended for confidential drawings, CNC programs, CAD or CAM files, proprietary production data, trade secrets or other sensitive manufacturing information.
If confidential information is required for a project, McMahon CNC Solutions may establish an NDA and an appropriate method for exchanging information before such material is provided.
4. Service Providers
McMahon CNC Solutions may use third-party service providers to operate website infrastructure, process website requests, reduce abuse and deliver email notifications. These providers may process limited information as necessary to perform those services.
5. Data Security
Reasonable technical and organizational measures are used to protect information submitted through the website. However, no internet transmission or storage system can be guaranteed to be completely secure.
6. Data Retention
Information may be retained for as long as reasonably necessary to respond to inquiries, maintain business records, protect legitimate business interests and comply with applicable legal obligations.
7. Your Choices
You may request that McMahon CNC Solutions correct or delete personal information previously submitted, subject to applicable legal and business-record requirements.
8. Changes to This Policy
This Privacy Policy may be updated periodically. Material changes will be reflected by updating the date shown at the top of this page.
9. Contact
Questions regarding this Privacy Policy may be submitted through the Request Support page.
This website policy is provided as a practical starting point and is not a substitute for legal advice. McMahon CNC Solutions should have its final privacy practices and policies reviewed by qualified counsel before launch.